Unblocking Register in POS

Instructions

1. Your register will get blocked after entering an incorrect PIN 5 times. To unblock it, you can either do so in Back Office Register Settings or via email. To unblock via email, select the Unblock register button that appears in the error message on the bottom of the screen.

pin login screen: six circles for pin, numeric keypad, and a green 'sign in' bar; red error banner at bottom with 'unblock register' button.

2. You will be taken to the Unblock register screen. Enter your email into the Enter email field and then select the Unblock button.

unblock register form: email input and two actions, back and unblock (enter email to unblock).

3. You will be sent an email with instructions of how to unblock your register.

If you need further assistance please contact our support team:

Support Available in English & Spanish
Tel: 800-211-1256, option 1
Email: support@chargeanywhere.com
Hours: 9:00AM-9.00 PM EST Monday-Saturday,
9am to 6pm EST, Sunday